Privacy Policy

This Privacy Policy explains how SJFast ("we", "our", or "us") collects, uses, shares, and protects personal information from users of our website, services, and communications, including SMS and email.

By accessing our services or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, address, and any other information you voluntarily provide.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Information: Pages visited, actions taken on our site, referral sources, and interaction with ads or messages.
• Communication Data: SMS opt-in status, message replies, email engagement, and phone call records.

2. How We Collect Information

Information may be collected through:

• Website forms or landing pages
• Appointment booking systems
• SMS or email opt-in (TCPA-compliant)
• Cookies and tracking technologies
• Phone calls or customer support interactions

3. SMS Opt-In and Use

How consent is obtained: We obtain your consent to receive SMS messages in a clear, TCPA-compliant manner. You may opt in when you submit a form or landing page (e.g., by checking a box or agreeing to receive texts), when you provide your number during booking or sign-up, or by other written or verbal consent. Consent is not required as a condition of purchasing any goods or services.

How we use SMS: If you opt in, we may send you appointment reminders, service updates, and, where you have agreed, marketing or promotional messages. Message frequency varies. You can opt out at any time by replying STOP.

4. How We Use Your Information

We use the information we collect to:

• Deliver services and communicate with you
• Respond to inquiries or requests
• Send marketing, reminders, and promotional content (if opted-in)
• Improve our services, user experience, and customer support
• Comply with legal obligations and enforce our policies

5. How We Share Your Information

We do not sell or rent your personal information.

We may share your data with:

• Authorized service providers assisting in operations (e.g. email/SMS platforms, CRMs)
• Legal authorities, if required by law
• Business partners, only as necessary to deliver services you have requested

All third parties are required to maintain confidentiality and data protection.

6. Mobile Information Sharing Statement

We do not sell your phone number or other mobile contact information. Your phone number may be shared only with authorized service providers (such as our SMS or voice platform) to deliver messages and services you have requested or consented to.

7. Your Choices and Rights

You may:

• Opt-out of SMS by replying STOP
• Opt-out of emails by clicking the unsubscribe link
• Request access, updates, or deletion of your personal information by contacting us directly

We will honor all data requests in compliance with applicable privacy laws.

8. Data Retention and Security

We retain your data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

We use industry-standard security measures to protect your information, but no method of transmission is 100% secure.

9. Cookies and Tracking Technologies

We use cookies, pixels, and tracking tools to:

• Analyze website usage
• Personalize user experience
• Deliver targeted ads or retargeting

You can modify your browser settings to disable cookies, though some features may be limited.

10. Children's Privacy

Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with the updated effective date. Continued use of our services indicates acceptance of the updated policy.

12. Contact Us

For any questions or concerns regarding this Privacy Policy or to make a data request, please contact us: